Without limiting the provisions of Witdrawal in article 9, the cancellation of an order may be made in the following cases: before completing the order, during the online ordering process you can go back, pressing “back” button and to remove the quantities of products from your basket by clicking on “Remove” button. If you have completed the online order but product is not yet shippe you can call 77 787 333 from Cyprus and one of our associates will take over your order cancellation.

After receiving the product, call us at 77 787 333 from Cyprus or contact via e-mail website, explaining why you wish to cancel the order. One of our associates will assist you immediately and inform you about all your options. In the event that your order has already been invoiced and wish to cancel it, then contact our customer service department dialing 77 787 333 from Cyprus and provide the details of your order. However, please note that your order State (status) will not change on your account page.